Thursday, April 14, 2011

Employee Engagement & Recognition on Intermountain.net

With our fabulous yearly Gallup Survey coming up next month, I thought it would be a great opportunity to get the word out about the Employee Engagement page at Intermountain.net.  It includes lots of great ways to increase employee engagement.  Here's a little snippet of what the page has to offer. 

"Each of us needs to be recognized for our talent and team contributions. Whenever we complete a task, regardless of how big or small, we want to know how our actions affect our patients and customers, how they affect those we work with, but also, how they contribute to extraordinary care and superior service.  It's important for praise to come from every direction. A good rule of thumb is to praise another team member about once a week for specific actions he or she took to provide extraordinary care or superior service. Frequent praise and recognition encourages and reinforces the desired behaviors, decreases turnover, and positively impacts our patients and customers."

Check out the page at Intermountain.net!

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